I. TERMS OF USE

1. Quotes

The website www.edomi.gr  is the online store selling stationery, accessories and products in general of the company  "DOMI VI.EM. S.A., with the distinctive title DOMI, which is based in Thessaloniki, Ethnikis Amynis 36, G.E.MI.057265204000, henceforth called the "company" for the sake of brevity.

The terms of use of the e-shop as listed below, describe in detail the rights and obligations of the company towards the visitors / users of the website www.edomi.gr,as well as the rights and obligations of visitors/ users towards thecompany.

2. Product and Service Information

The company makes every effort to continuously and continuously provide as complete and valid information as possible regarding the products available through the e-shop and the services provided by the online store.The information provided and depictions of products are listed without prejudice to any technical problems or damages during the operation of the website or typographical errors or in general events, which could not be predicted or have arisen involuntarily or are due to force majeure. as these are listed in our online store, as these come mostly from the manufacturers themselves, the company bears no responsibility regarding their validity and completeness or in the case where the products do not bear any of the properties listed in their description.

3. Limitationof Responsibility

The online store www.edomi.gr and the company are not liable to customers or users of the website in general for damages that may arise from the execution or not of their order.

Every effort is made to inform customers and users of the website about the availability or not of the products displayed on the website in a timely manner. However, the company and the online store bear no responsibility for the final availability of products.

The online store and the company are not responsible for any delays in the delivery time of the products, in times with excessive workload or incases such as the occurrence of force majeure events.

The online store and the company are in no way liable for any legal or civil or criminal claims, nor for any damage (such as positive or consequential damage, which may consist among others indicatively and not restrictively in loss of profits, data, lost profits, pecuniary satisfaction, etc.) to visitors, users or customers of the website or to third parties due to a cause related to its operation or not and the use of the website or to the inability to provide services and/or information available from it and from any unauthorized and may provide for interventions of third parties in products, services or information available through it.

4. Intellectual and Industrial Property rights

The entire content of this website,including but not limited to: images, photographs, graphics, drawings, illustrations in general, texts, etc. are exclusively the intellectual property of the company. Any copying, registration (analog or digital) and reproduction, distribution, transfer, download, processing, resale, rental, lease, public presentation, creation of derivative work or misleading of  any form ofreproduction, reissue, uploading, announcement, dissemination or transmission or any other use of the content in any way and any means for commercial or other purposes is permitted only subject to the prior written permission of the company or any other legal owner of the above copyrights;  who is related to it. In this case, the provisions of Greek law on the protection of copyright, related rights and cultural issues (Law 2121/1993, as updated  until today), as well as the legislation of the European Union and the international conventions, apply.

Further, the names, logos, any kind of marks, distinctive features, images, colors, three-dimensional designs and in general any shape, color or word concerning the company, the online store www.edomi.gr and this website or third parties contracted with the company (such as indicatively and not restrictively manufacturers or suppliers), as well as the products and services of the above, are exclusive trademarks and distinctive features of the company or the above described third parties. These marks and distinctive features are protected by the Greek trademark law(Law 4679/2020), European and International trademark law and competition law provisions.

Under no circumstances may their appearance and presentation on this website be considered as a transfer, assignment of a license or any right to use them.

 

PRIVACY POLICY

1. General

The privacy statement of this website www.edomi.grbelongs entirelyto the company under the name"DOMI BI.-EM. S.A.  (TRN.EL094066037 tax office: F.A.E.Thessaloniki)based in Thessaloniki, 36 Ethnikis Amynis Street (contactdetails: telephone: 2310 225555 and 2310 268892. eshop@edomi.gr  ) ("controller").

This Privacy Agreement covers all personal data of visitors/users/members collected by the website www.edomi.gr during a visit of its pages.  The management and protection of the personal data of the visitor/user of the services of our online store is subject to the terms hereof, as well as to the relevant provisions of European and Greek legislation.This concerns the information we receive either from the visitors themselves, or from the use of our online store.

 

In the event thatsomeone has been directed to this website via a link from other websites, the company bears no responsibility for the terms of management and protection of personal data that they follow.Similarly, in the event that a visitor goes to the websites of other companies that provide services of third parties, from a hyperlink of our online store, we bear no responsibility for the terms of management and protection of personal data that they follow.It is recommended that visitors read the respective privacy policies followed by these websites.

The following policy may be updated and for this reason we encourage visitors to our website to consult it at regular intervals.

2. Purpose of processing personal data

There is the possibility of browsing the website  www.edomi.gr without it being necessary to provide any personal information.The personal data of visitors are needed, however, in case a subscription to the newsletter is requested or if a visitor proceeds to order products.

The processing of visitors' personal data is carriedout:

·         for your service and the execution of orders, i.e., to receive the order, the pricing and its delivery in the best possible way.

·         in order to answer relevant questions and to be informed about the progress of each order or any other information about it.

·         to improve the servicesprovided by obtaining information from visitors about their browsingon the website

·         for the purposes of the technical management and development of the website and for the collection of statistical information

·         for product advertising purposes and/or to personalize our offers

·         for the purposes of suggestions or advertisements on the website www.edomi.gr

 

3. What data is collected

The website www.edomi.gr collects personal data in case the visitor/user registers for his/her services. During the visitor/user's registration on the website  www. edomi.gr  the requested information is the following: Name, Surname, Country, Geographic District, Date of Birth, E-mail Address, one password.For the execution of an order, the address and contact details (address andtelephone number) of the customersare also collected, while the data necessary for payment by credit card are processed in a secure environment of the bank and the company as well as the online store have no access to them. The only case where the company is aware of a customer's account number or IBAN is in case he/she requestsa refund due to withdrawal.If an address other than that of the charge is declared as a shipping address, the necessary details of the person to send the order, such as the name and address, must be collected.

The personal data collected are limited to the data necessary to fulfill the above purposes and serve our customers.

Collection of data on minors: The company does not seek to collect information or carry out transactions with minors.The company's constant aimis for minors not to enter into transactions forits products and services without the consent of their parent(s) or legal guardian.

 

4. Lawfulness of processing

The processing of personal customer data is always carried out provided that there is a legal basis.

Most of the data that the company processes are necessaryfor the performance of thecontractbetween the company and the customer,i.e., for the receipt of the order,for its pricing,for the dispatch of the order confirmationand payment and for the dispatch of the products that have been purchased.

In some cases, customers' consent will be sought for the processing of data, such as for sending personalized offers or informative messages about the company's products.

There may also be a legitimate interest in the processing of personal customer data, in cases of confirmation that the content of the website www.edomi.gr appears on a computer or tablet normally or to confirm that the correspondence we send for marketing purposes corresponds to the interests of customers or to resolve any disputes between us and only if the personal rights and freedoms of customers are not affected in relation to the interests of the undertaking.

Finally, personal customer data may be processed in compliance with our legal obligations, e.g.,for the purposes of fulfilling obligations imposed by tax law.

 

5. Disclosure of data

Personal data is declared in the online store www.edomi.gr intended solely for the provision of the company's services and the sale of our products. Any customer identification element  remains strictly confidential and may not be used by any third party.

Some of the personal customer data may be transferred to third-party partners of the company,such as thecourier companies that mediate the shipment of your orders, or to it and cloud technology service providers. This transfer is only made in countries within the EU.Q.and only for clearly identified purposes, while the company's partners (processors)are checked for compliance with the applicable legislation on the protection of personal data, they are selected based on their reliability in the field of providing their services and the protection of personal data are bound by confidentiality clauses in relation to the processing of customers' personal data

For reasons of protecting customers'data,they are kindly requested to never communicate the unique code number of your order to anyone by any means. Finally, the data kept may be communicated to the competent judicial, police and other administrative authorities upon their lawful request and in accordance with the provisions in force each time.

 

6. Data retention period

The company retains only the data required for the execution, invoicing and dispatch of the customer order for the minimum period provided for by law depending on the category of data. The remaining data are kept for a period of five (5) years for the convenience of customers in caseofrepetition of the same orderand are deleted immediatelyafterwards.

 

7. Social Media

The page (fan page) domi.store on Facebook constitutes the creation of the company and therefore they are jointly controllers together with Meta Platforms Inc.which manages this particular social media. The same goes for the@domi_thestationery profile on Instagram.

The purpose of processing the data of interested parties /customers (name, profile photo or any information you provide us through a private message) through social media is to inform customers about the company's new products andoffersas well as to communicate between thecompany and the legal basis for processing  is the consent of interested parties / customers,which can be revoked at any time (unlike/unfollow).

In addition, anonymous data are collected regarding the users' browsing of the company'swebsites.

Finally, by selecting from our website the "button" that bears the indication of the socialmedia plug in,you are transferred to the company's pages in the respective social networks. as well as for the transmission of data customers are kindly requested to consult the terms of use and data protection policy of social media.

 

 8. Security measures

The company and the processors apply all reasonable technical and organizational security measures to protect the personal data of customersagainst unauthorized access, misuse, loss or destruction.The measures also helpto certify that this information is accurate and used correctly, your connection is secure because it uses SSL (Secure Socket Layer) technology. 

9. Customer rights

Users have at any time the ability to access and correct-convert their personal data, which they themselves have registered when registering on the website through access to their account.

In any case we remind you that the company and the online store www.edomi.gr cannot check or store your personal passwords.

Furthermore, users who wish to be deleted by members of the website, may request at any time the deletion of their personal data from it by contacting the administrator of the website(support@edomi.gr) and providing the information requested.

It is recalled that in some cases, it may not be possible to delete customerdata, either because the company is obliged by law to keep it for a certain periodof time, or because the data is required for the fulfillment of the company’s contractual obligations towards its customers.

In cases where the processing of customer data is based on their consent, this may be revoked at any time.

Finally, customers/users have the right to lodge a complaint with the competent supervisory authority (Personal Data Protection Authority –  www.dpa.gr)in case they consider that their data are not being lawfully processed.

For any questions regarding personal data or the submission of requests related to our above rights, you may contact the email address support@edomi.gr

 

Last revised date: 20/01/2023